Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

Your item must be in the same condition that you received it—unworn, unused, with tags attached, and in its original packaging.

You’ll also need the receipt or proof of purchase.

To start a return:

You can contact us at Contact@leather-jackets.com

Returns must be sent to the following address:
201 Rue Beauregard, STE 202
Lafayette, LA 70508, United States.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Please note: Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, feel free to contact us at Contact@leather-jackets.com.

Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as:

Perishable goods (e.g., food, flowers, or plants).

Custom products (e.g., special orders or personalized items).

Personal care goods (e.g., beauty products).

Hazardous materials, flammable liquids, or gases.

Additionally, we cannot accept returns for sale items or gift cards. Please contact us if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to:

Return the item you currently have.

Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The same return conditions apply:

The item must be in the same condition you received it—unworn, unused, with tags and in its original packaging.

You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please remember that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return and you haven’t received your refund, please contact us at Contact@leather-jackets.com